Due to the current Canada Post disruption, Quinte West residents are asked to avoid sending payments and documents by mail to the City.
The City of Quinte West offers the following payment options for property taxes, water bills and other municipal services.
Sign up for pre-authourized payments for property taxes and water accounts:
● Property tax and water bills can be paid by pre-authorized payment.
● Sign up for pre-authorized bill payments at quintewest.ca/payments.
● Customers that sign up for new pre-authorized payments will have the new payment
applied to their next bill.
Sign up for property tax and water account e-billing:
● Receive future property tax and water account bills to your inbox.
● Sign up for e-billing to receive future property tax and water bills by email at
quintewest.ca/ebilling.
Pay through your bank: In person and online property tax and water bill payments can be
made through your bank or financial institution.
In person: Payments for all city services or the in-person delivery of letters, documents or other
non-payment correspondence can be made at Quinte West City Hall (7 Creswell Dr., Trenton)
and the Frankford Municipal Office (22 North Trent St., Frankford) Monday through Friday from
8:30 a.m. to 4:30 p.m.
After hours drop-off: Cheque payments can be dropped off after hours to the drop box at the
front doors at Quinte West City Hall (7 Creswell Dr., Trenton) and Frankford Municipal Office (22
North Trent St., Frankford). Please do not include cash in the drop box.
Questions?
● Property taxes: email tax.billing@quintewest.ca or call 613-392-2841 ext. 4902.
● Water billing: email waterbilling@quintewest.ca or call 613-392-2841 ext. 4909.
● General or time-sensitive inquiries: call 613-392-2841.
